FAQs
Ask Itsara
Find details about our opening hours, public holiday schedules, accessibility, and parking around Nedlands.
We're open 6 nights Dine-In from 5.30pm
- Tuesday to Saturday Closing @ 10pm
- Sunday Closing @ 9pm
We are closed Mondays & all public holidays.
To avoid passing higher weekend operating costs onto our guests through a Sunday surcharge, we choose to close slightly earlier at 9:00pm during the quieter winter months. This allows us to keep menu prices fair and transparent for everyone without adding extra fees at payment. We review these hours as the warmer summer season approaches!
There is a small amount of parking at the rear of the restaurant on Hibbertia Lane.
- Clifton Street has many bays that are fee-free after 6pm on weekdays, and fee-free all day on weekends (Saturday & Sunday).
- Meriewa Street has a further 20 bays available.
Yes, we are wheelchair accessible! Ramp access is located at the rear of the venue directly from the carpark off Hibbertia Lane, leading straight into our Garden Room.
We also have accessible restroom facilities on-site to accommodate all guests comfortably.
Everything you need to know about table reservations, seating times, walk-ins, pre-authorisation policies, and hosting group functions.
You can call us on (08) 6389 2441 from 9am or book online anytime here: RESERVATIONS
Walk-ins are always welcome! However, on busy nights like Friday & Saturday—especially during peak dining times between 6:00pm and 8:00pm—we strongly recommend calling ahead for availability or securing a reservation online.
To ensure all guests enjoy a seamless dining experience, standard table allocations are as follows:
- 2 guests: 1 hour 45 minutes (1.75 hrs)
- 3 or more guests: 2 hours
- Groups of 8 or more: Extended stay permitted (2.5 hours on Friday & Saturday, as larger parties enjoy our shared 'Let Us Impress' banquet menu)
Please call us on (08) 6389 2441 as soon as possible if your party size changes or if you are running late. Tables will be held for up to 15 minutes past your booking time before potentially being released to waiting guests.
Yes! High chairs and prams are welcome. However, space is at a premium—especially on busy nights. If you plan to bring a pram, please mention it in your reservation notes so we can allocate a suitable table. Large or side-by-side double prams may not fit comfortably through our walkway aisles, so compact or foldable models are greatly appreciated.
Pre-authorisation applies to bookings of 4 or more guests on Saturdays, and 5 or more guests Sunday through Friday.
Funds are verified at the time of booking to secure your table, but your card is not charged.
Booking Guarantee Policy:
You can book the entire restaurant or just one space. We always recommend that larger parties are seated in our Alfresco area, which is undercover and protected from the elements—it's beautiful and very comfortable.
Flexible menus & drink packages available HERE.
Gather your crew and enjoy a long lunch in our beautiful garden space—perfect for celebrating milestones, catching up with friends, or treating the team.
Lunch bookings available for 15 or more—call us on (08) 6389 2441.
Information regarding allergen safety, coeliac suitability, vegan/vegetarian choices, banquet requirements, and takeaway options.
We take food allergies seriously. Common allergens such as nuts and shellfish are marked clearly on the menu next to each item, with all other ingredients detailed in dish descriptions.
Important note regarding shellfish: All of our authentic Thai curries contain traditional shrimp paste. If you have enjoyed curry at a Thai restaurant before, you have experienced shrimp paste! Please speak with our team prior to ordering so we can guide you safely through our menu.
Yes certainly! All of our entrees and mains are gluten-free, including our sauces and pastes. In fact, the only dish on our dine-in menu with gluten is a dessert (Thai Tea Crepe layer cake).
Yes, we have many dishes available for vegetarian / vegan dining. All of our vegetarian dishes are also vegan (no animal products, dairy, or eggs).
Aside from what is marked (*) on the menu, we have a number of off-menu items available. Talk to our staff prior to booking to discuss options.
None of our meat is Halal certified. However, we offer a wide range of delicious seafood, vegetarian, and vegan options across our menu. Please speak with our team if you need assistance selecting suitable dishes.
To ensure smooth service, the ‘Let Us Impress’ shared banquet menu applies to:
- Bookings of 12 or more guests Sunday–Thursday
- Bookings of 8 or more guests Friday & Saturday evenings
At other times, you are welcome to enjoy either à la carte or our banquet menu. All adult guests at the table participate in the banquet menu. Children under 16 years may order from the à la carte menu.
Yes, we offer a pick-up & delivery service. Orders can be made anytime during the day or night and even forward ordered.
- PICK-UP: First orders will be ready from 5:50pm.
- DELIVERY: Place your order with us and complete payment. Once you receive confirmation, use the Uber app (Courier service) to arrange collection.
Follow this link for more info: TAKE-OUT FOOD
Learn more about our dining atmosphere, tropical garden setting, dress code, and climate-controlled spaces.
Our dress code is smart casual and welcoming. Many of our guests choose to dress up—particularly on Friday and Saturday evenings—creating a lovely celebratory atmosphere.
While you don't need to dress formally or wear designer gear, we kindly ask guests to present neatly and refrain from wearing activewear, gym clothes, or casual loungewear.
Yes! Our garden room is fully enclosed & climate controlled—HEATED IN WINTER & COOLED IN SUMMER, perfect for all seasons.
Opening the bi-fold windows onto the alfresco creates a seamless transition from garden room to dining room no matter the weather. Our garden of palms, ferns, trees & orchids of all types brings tropical Thailand to Perth.
Details on our licensed beverage offerings, BYO wine policies, corkage, cakeage, and gift voucher purchases.
No, we do not charge any weekend or public holiday surcharges. The prices listed on our menu remain the same every day of the week.
Yes! We offer digital e-gift cards delivered instantly via email, as well as physical gift cards that can be posted directly to you or picked up at the restaurant. You can purchase yours online here: PURCHASE GIFT CARDS.
Both digital and physical gift vouchers can be easily redeemed at the restaurant when settling your bill—simply present your voucher code or card to your server when paying.
We are a fully licenced venue, offering:
- A range of local craft & international beers & ciders
- A full complement of spirits
- In-house crafted cocktails
- A curated wine list matched to our menu with wines by the glass
- Zero alcohol & gluten-free beer options
- BYO is strictly limited to bottled wine and is welcome every TUESDAY with a $15 corkage per bottle.
- Groups of more than 12 guests are not eligible for BYO.
- Special events falling on a Tuesday (Valentine's Day, Mother's Day, Christmas, New Year) are not BYO.
- Lunch reservations are not BYO on any day.
- Non-alcoholic beverages, beer, and spirits may not be brought into the restaurant.
You're welcome to bring a cake; it incurs a $3.50 charge per person. Alternatively, we can make a cake for you with 1 week's notice!